TNTelenor PakistanVerified

Customer Care Executive

Multan, PunjabFull-time156 applicantsPosted Yesterday
Monthly Salary (PKR)
PKR 45K – 65K
Transparent salary — no hidden surprises
62%
Response Rate
< 12h
Avg Response
156
Applicants
Customer ServiceCommunicationProblem SolvingPhone EtiquetteMultitaskingEmpathy

Job Description

Telenor Pakistan is hiring Customer Care Executives for our Multan customer service center. You will be the first point of contact for Telenor customers, assisting with queries, resolving issues, and promoting Telenor products and services. Your responsibilities include handling inbound calls, responding to customer inquiries about billing, packages, network issues, and value-added services, resolving complaints effectively, and maintaining high customer satisfaction levels. This is an excellent entry-level role with comprehensive training on Telenor's products, customer service standards, and communication skills. You will have opportunities for career growth within the organization. We are looking for motivated individuals with excellent communication skills in Urdu and English, patience, problem-solving abilities, and a passion for helping customers. The role includes shift work with competitive benefits and a supportive team environment.

Requirements

  • Intermediate or Bachelor's degree
  • Good communication skills in Urdu and English
  • Customer service mindset
  • Basic computer skills
  • Problem-solving abilities

Benefits

Health InsurancePerformance BonusShift AllowanceTraining ProvidedCareer Growth