ZGZong PakistanVerified

Customer Support Executive

Multan, PunjabFull-time178 applicantsPosted Today
Monthly Salary (PKR)
PKR 40K – 60K
Transparent salary — no hidden surprises
64%
Response Rate
< 12h
Avg Response
178
Applicants
Customer ServiceCommunicationProblem SolvingPhone EtiquetteTeamworkEmpathy

Job Description

Zong Pakistan is hiring Customer Support Executives for our Multan customer service center. You will be the first point of contact for Zong customers, handling inquiries about services, resolving issues, and promoting new offers. Your responsibilities include responding to customer calls and messages, processing service requests, troubleshooting network issues, and ensuring high customer satisfaction. This is an entry-level role with comprehensive training on Zong's products, services, and customer service standards. We are looking for candidates with excellent communication skills, patience, problem-solving abilities, and a customer-centric attitude. You will work in a supportive team environment with shift allowances and career growth opportunities.

Requirements

  • Intermediate or Bachelor's degree
  • Good communication skills in Urdu and English
  • Customer service orientation
  • Basic computer skills
  • Patience and empathy

Benefits

Health InsuranceShift AllowanceTraining ProvidedAnnual LeaveCareer Growth